Success Story
How Gambling.com uses merch to elevate remote onboarding
Remote onboarding ensures smooth integration and productivity from any location. Jessie Fidgeon, the Community Manager for Gambling.com Group, shares how Monday Merch's helped them enhance employee experience with (remote) onboarding packs.
Gambling.com
iGaming
Employees worldwide
Nationalities represented
Flagship locations
The challenge
Employee Onboarding
Multi-location Shipping
Merch Platform
Gambling.com Group is a fast-growing provider of digital marketing services for the global online gambling industry, with over 500 employees of more than 30 nationalities, flagship locations in Ireland, Malta and the US, and satellite offices in Costa Rica, Finland and Serbia. As a remote-first hybrid company, most interactions, including onboarding, are digital. The challenge: fostering a real sense of belonging in a distributed team, with branded items that reach colleagues wherever they are, without surprise customs costs or local shipping restrictions.
What we did
We made the physical side of a digital onboarding effortless: onboarding packs shipped directly to remote colleagues around the world, plus a managed stock of items for the offices. We handle customs charges and VAT so there are never surprise costs for the receiver, and navigate local shipping restrictions seamlessly. A dedicated account manager, Paulina, is always available for new products and shipment updates, and has even sourced bespoke items, making no product unattainable.
Jessie Fidgeon
Community Manager
“Monday Merch has been a no-brainer supplier because they offered a centralised solution for our merchandise needs. They handle customs charges and VAT, ensuring no surprise costs for the receiver. With employees scattered globally, they navigate local restrictions seamlessly.”
The result
Onboarding packs now reinforce belonging from day one, and employees have become genuine brand ambassadors. Favorites include the personalized deck of playing cards, a nod to the industry they work in, and the backpack: light, durable and fits everything. For Community Manager Jessie Fidgeon, the centralised solution made Monday Merch a no-brainer supplier for a company with employees scattered across the globe.
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