Customer Review

See what Jenz App says about Monday Swag

Here's whatIvana Divić from

Jenz App

had to say about working with Monday Merch and their experience throughout the project.

Ivana Divić

Jan 15, 2024

Jenz App logo
Portrait of Ivana Divić

Ivana Divić

Head of Customer Experience at

Jenz App

Swag Pack For Jenz App

The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Swag Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my swag promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!

From:

Jenz App

To:

Monday Merch

Jenz App logo
Portrait of Ivana Divić

Ivana Divić

Head of Customer Experience at

Jenz App

Swag Pack For Jenz App

The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Swag Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my swag promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!

More Reviews

ICARS merch packs
ICARS logo

Great service and a simple process .Really communicative team, who made the confusing world of merch buying way more simple. Thanks to the whole team (Lusine, Anna, Giulia) for your help- superstars!!

Chloe Cole

Chloe Cole

Communications Officer

Trustpilot logo
Aybee merch packs
Aybee logo

Super fast delivery, top quality, and outstanding customer service! We constantly get compliments on our merch and couldn’t be happier. Highly recommended – we’ll definitely order again!

Benjamin Klimpel

Benjamin Klimpel

Co-Founder & COO

Trustpilot logo
Plasma Merch Packs

Monday merch were super friendly and professional from the start. They got me my merch a day early and communicated strongly throughout! Amazing service and will be using them again.

Jamil Musa

Office Manager

Trustpilot logo
Berlin Drawing Room logo

Great Products and even better support and service throughout the whole process! Thanks a lot.

Mira Safura O'Brien

Mira Safura O'Brien

Founding Director

Trustpilot logo

The service was excellent. We received the merchandise earlier than expected, and the product quality is very good. Throughout the entire process, we were kept updated and received great support.

Kusheeka Useree

Kusheeka Useree

Plenisfer Investments

Trustpilot logo

Branded goodies - great first collaboration! Collaborating with Monday Merch has been a true pleasure. Their clear communication, proactivity, hands-on feedback, and flexibility throughout the entire process made this a great first collaboration that certainly won't be the last one! Our deadline always remained a priority to them, while patiently maintaining a keen eye during the designing phase, right up to finalization. A huge thank you to the full team, we couldn't be happier with the end result!

Lise Rymenants

Lise Rymenants

Corporate Communications Officer

Trustpilot logo