See what Jenz App says about Monday Merch
Here's what Ivana Divić from
Jenz App
had to say about working with Monday Merch and their experience throughout the project.
Ivana Divić
Jan 15, 2024
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Ivana Divić
Head Of Customer Experience at
Jenz App
The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!
From:
Jenz App
To:
Monday Merch
Ivana Divić
Head Of Customer Experience at
Jenz App
The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!
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More Reviews
Super friendly and fast service + communication. The products made everyone within our team really happy <3
Anja Hütter
Creative Director
Super friendly and fast service + communication. The products made everyone within our team really happy <3
Anja Hütter
Creative Director
Thanks to the team of Monday Merch we were able to last-minute arrange full merch for our team, right on time for the team picture. Great quality and service! Love, Team SOUS
Thomas Scholte
Co-Founder
Thanks to the team of Monday Merch we were able to last-minute arrange full merch for our team, right on time for the team picture. Great quality and service! Love, Team SOUS
Thomas Scholte
Co-Founder
The communication was smooth and the production & shipping times were made in perfect time. The product itself super high quality. Thanks a lot to the team for supporting in our order.
Myrlene Matheus
Senior Marketing Event Manager
The communication was smooth and the production & shipping times were made in perfect time. The product itself super high quality. Thanks a lot to the team for supporting in our order.
Myrlene Matheus
Senior Marketing Event Manager
I placed my order and the customer support team made sure everything went smoothly from start to finish. They kept me updated, followed up regularly, and even helped with the border clearance process—super helpful! The products are amazing, and the swimming pool shorts are next level.
Viateur Munyaneza
Process Engineer
I placed my order and the customer support team made sure everything went smoothly from start to finish. They kept me updated, followed up regularly, and even helped with the border clearance process—super helpful! The products are amazing, and the swimming pool shorts are next level.
Viateur Munyaneza
Process Engineer
Moday Merch offers a wide range of products, and overall, I really liked what they have. This was my first time placing an order for our company, and the quality met my expectations. In fact, the items looked even better in person than they did in the photos we were shown. Claire Le Doan was extremely patient and helpful throughout the process — assisting with the design and helping us find products that fit our company’s budget. Lusine Papanyan kept us informed at every step to ensure the order arrived safely and just the way we wanted. Overall, we’d like to sincerely thank the entire team for their collaboration and effort.
Aycan Belge
Human Resources Generalist
Moday Merch offers a wide range of products, and overall, I really liked what they have. This was my first time placing an order for our company, and the quality met my expectations. In fact, the items looked even better in person than they did in the photos we were shown. Claire Le Doan was extremely patient and helpful throughout the process — assisting with the design and helping us find products that fit our company’s budget. Lusine Papanyan kept us informed at every step to ensure the order arrived safely and just the way we wanted. Overall, we’d like to sincerely thank the entire team for their collaboration and effort.
Aycan Belge
Human Resources Generalist
There is literally no reason for you to use another merch provider. Seamless ordering experience, great range and some of the most attentive customer support I've ever received.
Stefan Manojlovic
Head of Marketing
There is literally no reason for you to use another merch provider. Seamless ordering experience, great range and some of the most attentive customer support I've ever received.
Stefan Manojlovic
Head of Marketing
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