See what Jenz App says about Monday Merch
Here's what Ivana Divić from
Jenz App
had to say about working with Monday Merch and their experience throughout the project.
Ivana Divić
Jan 15, 2024
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Ivana Divić
Head Of Customer Experience at
Jenz App
The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!
From:
Jenz App
To:
Monday Merch
Ivana Divić
Head Of Customer Experience at
Jenz App
The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!
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Great job Great job! Really happy with it!
Willem van Ham
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Great job Great job! Really happy with it!
Willem van Ham
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Thank you for your great service and… Thank you for your great service and kind and attentive approach, girls, Yael, Mirela, Mikhaela and all the team!
Darya Dyachkova
Operational & Customer Service Leader
Thank you for your great service and… Thank you for your great service and kind and attentive approach, girls, Yael, Mirela, Mikhaela and all the team!
Darya Dyachkova
Operational & Customer Service Leader
I’m very happy with the easy-going, quick, and friendly communication with the Monday Merch team. And the bags — absolutely amazing! Great quality and super stylish. Thank you so much! I highly recommend working with Monday Merch. :)
Patrīcija Rauza
Hr Manager
I’m very happy with the easy-going, quick, and friendly communication with the Monday Merch team. And the bags — absolutely amazing! Great quality and super stylish. Thank you so much! I highly recommend working with Monday Merch. :)
Patrīcija Rauza
Hr Manager
Very positive experience Everything went well, we are very satisfied with the products, the process and especially the support.
Olga Orlov
Employer Branding Specialist
Very positive experience Everything went well, we are very satisfied with the products, the process and especially the support.
Olga Orlov
Employer Branding Specialist
Thank you, perfect experience quick, fast, straightforward!
Orcun Dursun
Strategic Partnerships
Thank you, perfect experience quick, fast, straightforward!
Orcun Dursun
Strategic Partnerships
Great experience Happy with both the quality and the service
Ilya Vladimirskiy
Fractional Data Leader
Great experience Happy with both the quality and the service
Ilya Vladimirskiy
Fractional Data Leader
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