See what Jenz App says about Monday Merch
Here's what Ivana Divić from
Jenz App
had to say about working with Monday Merch and their experience throughout the project.
Ivana Divić
Jan 15, 2024
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Ivana Divić
Head Of Customer Experience at
Jenz App
The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!
From:
Jenz App
To:
Monday Merch
Ivana Divić
Head Of Customer Experience at
Jenz App
The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!
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More Reviews
Great service, great merch! Shipped quickly and made a really tight deadline, thanks so much for all your help. Everyone loved the beanies!
Carly Buckingham
Executive Assistant
Great service, great merch! Shipped quickly and made a really tight deadline, thanks so much for all your help. Everyone loved the beanies!
Carly Buckingham
Executive Assistant
I had a great experience with Monday Merch! The team guided me through the order process and was quick to help whenever I had questions. The support was excellent and very friendly. The products feel high-quality, and our team was thrilled to receive the packages. Highly recommended!
Aylin Hoesch
Workstudent
I had a great experience with Monday Merch! The team guided me through the order process and was quick to help whenever I had questions. The support was excellent and very friendly. The products feel high-quality, and our team was thrilled to receive the packages. Highly recommended!
Aylin Hoesch
Workstudent
Great communication and excellent delivery, even the feedback rounds were particularly smooth thanks to their platform.
Maria Anna Saija
Communications Junior Specialist
Great communication and excellent delivery, even the feedback rounds were particularly smooth thanks to their platform.
Maria Anna Saija
Communications Junior Specialist
We couldn't be happier with the quality of our products and the communication of the MM team. They didn't hesitate to just call us to get the job done and worked with us to ensure a quick dealine. Very happy and we will come back.
Pheebe Hewitt
Marketing Manager
We couldn't be happier with the quality of our products and the communication of the MM team. They didn't hesitate to just call us to get the job done and worked with us to ensure a quick dealine. Very happy and we will come back.
Pheebe Hewitt
Marketing Manager
Great Service and qualitative products
Jonathan Kriwet
Corporate Development Manager
Great Service and qualitative products
Jonathan Kriwet
Corporate Development Manager
Thank you for your help and the very fast responds
Alexandra Hauser
Service + Logistik Administration / NPS
Thank you for your help and the very fast responds
Alexandra Hauser
Service + Logistik Administration / NPS
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