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The entire team at Monday Merch provided exceptional service throughout our collaboration and produced vibrant merchandise, from pens to notebooks, pins to keychains. The team demonstrated remarkable flexibility in amending shipping locations to meet our specific needs, ensuring a seamless experience across regions. The quality of the items recieved surpassed our expectations, we anticipate needing to restock quickly as they will be quite popular items. Overall, the Monday Merch team impressed us with their professionalism, dedication to quality, and friendly approach. We highly recommend them to anyone seeking colorful and high-quality merchandise accompanied by outstanding communication and flexibility!
We are very satisfied with the onboarding boxes, they came out really great! thanks to the monday merch team, who made the whole process very easy. the designs were nearly perfect at the first try and we really liked the way monday merch supported us here. the service was really great and i always got very fast answers to my questions (special thanks to Paulina Pirc!). the products are really high quality and make a good impression. 10/10 recommended!
I recently had the pleasure of working with Monday Merch for our merchandise needs, and I must say, the experience was nothing short of fantastic. From the onset, Connor and his team were incredibly supportive, making what seemed like a daunting task completely manageable. Their commitment to easing the process of managing merch shone through every step of the way. Not only did Monday Merch deliver exceptional designs that were aligned with our vision, but they also ensured that all products were of top-notch quality. The team met our project deadlines with ease, demonstrating their professionalism and dedication to their clients. The entire process was seamless, thanks to their excellent service and support. Choosing Monday Merch has been one of the best decisions for our business. Their service has not only helped us in getting our desired merchandise but has also played a significant role in enhancing our brand's presence. I highly recommend Monday Merch to any business looking for high-quality, hassle-free merchandise solutions. A big thank you to Connor and the entire team for their fantastic work!
I'm thrilled to share my positive experience with the provider from whom we purchased merchandise, as well as commend our dedicated account manager, Paulina P.. The products we received were nothing short of amazing, with very good quality. Not only did the delivery arrive promptly, but it even exceeded the expected timeline. Navigating the website was a breeze, thanks to its user-friendly interface. The provider's commitment to top-notch customer care was evident in the excellent quality of service we received. A special note of appreciation goes to our account manager, Paulina. Paulina consistently demonstrated a high level of professionalism and was always readily available to address our queries and concerns. What truly stood out was Paulina's exceptional effort in facilitating an urgent delivery, despite our order experiencing delays. Her dedication and efficiency played a pivotal role in ensuring the success of our project. Overall, we are extremely satisfied with both the products and the outstanding service provided by Paulina and the entire team. I highly recommend their services.
The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!
We have used Monday Merch more than once for sending gifts to our team which are spread internationally (in and outside of europe) and their service is TOP! Very professional, patient with our changes and requests and deliver on time. I recommend this company to any employer who wishes to send welcome packages or gifts to their team. You will not be dissapointed!
I am delighted to share my positive experience with Monday Merch, and I couldn't be more pleased with the outstanding service and high-quality products they offer. From the moment I explored their website, the user-friendly interface made my shopping experience seamless. The range and quality of merchandise available exceeded my expectations, and I was particularly impressed with the attention to detail in the products received. I must highlight the exceptional customer service provided by Paulina. Her dedication to ensuring customer satisfaction was evident throughout our interaction. Paulina's helpful and customer-oriented approach made the entire process enjoyable and stress-free. I wholeheartedly recommend Monday Merch to anyone seeking top-notch products and excellent service. Their commitment to customer satisfaction, coupled with a diverse and high-quality product range, sets them apart in the industry. Kudos to the entire team, and special thanks to Paulina for making my experience memorable. I look forward to future purchases with confidence!
Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future
We had a fantastic experience collaborating with Monday Merch. From the outset, our communication was seamless and every detail we discussed was executed with precision. The level of service provided was exceptional and the entire process went smoothly. Looking forward for future collaborations!
Working with Connor at Monday has far exceeded my merch expectations! The process was streamlined, quick and transparent, I loved that everything came prepackaged and hassle free for our company offsite so that I wasn't running around like crazy trying to pack it all. The items we chose were great quality and went down a storm with our team. I'd use you guys again in a heartbeat! Thank you!
I placed an order 15 days before my corporate event and came across an ultra-responsive person. Yael demonstrated unparalleled professionalism. She was able to meet my expectations and meet tight deadlines. Communication was smooth and fast! The products, for their part, are of very good quality, I ordered 10 different references, and all of them are qualitative. This allowed me to make my gift bags for the 20th anniversary of my company, everyone left with a smile on their face and their gifts made in MondayMerch in hand!
Very fast and smooth communication & wide range of great quality products. All of our company's merch is from Monday Merch and the feedback has been great. Special thanks to merch consultant Natalia, who is really helpful for providing us the right merch for our company. Even if there have been small miscommunications - everything is solved right away from their side!
Excelent service! The sales person designated to me was very responsive and attentive. We ordered t-shirts for an upcoming event of my company, they assured me that they were arriving one day before the event and the t-shirts arrived even before. The quality is great, also they have different options. I will just say that the service is the best, amazing client service, and that I recommend it for a company's merch!
Good quality, fast turnaround and great service. In our case we had an issue with the shipment company, which impacted greatly an event we hosted, but even though MondayMerch wasn't at fault, they chased it up themselves and offered a gentle compensation for the inconvenience. As said, great service. Will definitely recommend and consider them for future orders.
We experienced some challenges with our Monday Merch order intended for goody bags at a large-scale corporate event in April 2023. The order included pens, tote bags, and coffee cups. Due to limited stock, Monday Merch informed us that they couldn't fulfil our request for 80 grey coffee cups. As a solution, we agreed to accept a different colour. However, this information was disclosed after we had already placed the order. Additionally, the shipping process was not as smooth as expected, and instead of receiving a delivery the week before the event, we had to personally pick up the merchandise from the UPS depot. Finally, the order was incomplete, as it lacked the pens and a couple of tote bags had missing straps. We understand that the delivery issues were caused by the courier, and we appreciate the efforts made by our sales representative to address the situation. After several conversations, Monday Merch offered us a partial refund to address these problems. While we recognize their attempts to rectify the issues we encountered, we still experienced multiple issues with item fulfilment. Therefore, we believe it's important to bring these matters to light, allowing future customers to make informed decisions when considering working with this company. After sharing our feedback, the company arranged a call to hear our point of view. We acknowledge their willingness to understand the frustrations and challenges we experienced and address the matter positively.
Monday Merch were excellent! A seamless service from beginning to end. We had very tight deadlines and required our Tote bags to be shipped to Rome for a conference - the turnaround was impeccable and the quality of the bags was of the highest standard. A special thank you to Daniel Luna who was incredibly professional and 'made it happen'. I can't recommend Monday Merch enough!
Top notch service & quality! We worked with Yael on our company's first merch ever and everything went so well and we're so happy with what we received. We will for sure work with her again in the near future! Highly recommend Monday Merch both the look & quality of the products were excellent
Fantastic customer service. Whatever question (sometimes even stupid and annoying ones) — everything is explained and taken care of. Quality of materials, delivery flexibility and intuitiveness of dashboard platform use is 11/10. Thanks a lot, especially to Yael and Tijmen — looking forward for many more things to do together!
We are very satified with the products we have orderd from Monday Merch. Our customer service rep, Natalia Gonzalez, made herself available all the time and always followed up to ensure everything was to our like and desire. We will continue to work with them and we highly recommend Monday Merch!
I recently had the pleasure of working with Monday Merch to brand pens and water bottles for our company. I have only great things to say about my experience. Firstly, the ordering process was incredibly easy and streamlined. Secondly, I was impressed by the customer service I received. Clara from Monday Merch called me personally to fine-tune the products to my exact specifications. Additionally, I appreciated the several branding options available per product to choose from, which allowed me to pick the perfect fit for our needs. The production was fast, and the end results were exceptional - the products looked high-end and more than satisfied my expectations. Overall, I had a fantastic experience with Monday Merch and would highly recommend them to anyone looking for professional and reliable branding services.
Amazing service! Great customer care and attention, also great designs 🤗 Our partnership manager, Angelina Boneva, was a dream to work with! The ability to store our merchandise at the MondayMerch warehouse to be shipped to all locations was definitely the extra service that makes them stand out from the crowd!
With personal attention, you put together a product together with Monday Merch that meets the wishes that you, or the organization you work for, have. In addition, they think along in the design process and you get the opportunity to pass on adjustments, until you are satisfied. Finally, after delivery, Monday Merch called to ask if the product is satisfactory. As far as I'm concerned, this is really top service and that means that I will definitely return to Monday Merch in the future. In addition, the sustainability aspect is also a reason for me to return. Thank you Team Monday Merch, you have a wonderful company!
We have had a very chaotic route towards the design and decision of quantity on our side, but Monday Merch (Clara) always responded very quickly and with compassion. We love the end product and we are very happy with their service! Would highly recommend
Super nice helped by Monday Merch. Despite the fact that it was a small edition, we received a lot of personal attention with a custom design, thinking along with delivery options during the holidays and, above all, pleasant communication. Quality of the shirts also looks good. I'll be back!
Working with Monday Merch (with Natalia, specifically) was a great experience. Great customer service, great solution and service to the challenge of putting together a Christmas basket to employees spread around 14 countries! All were delivered successfully within the given deadline and the products received were amazing!
I was pleasantly surprised when working with Monday Merch. The products are of good quality (and therefore don't have that cheap look that you usually get with merchandise). Plus, Paulina and Kevin offered great assistance and fast communication when building our merch pack and throughout the delivery process.
I found MM randomly on Google as I was assigned to manage Xmas gifts for our global company. I would like to commend Yael Busbib for the patience and professionalism. An absolute superstar of a salesperson. Very quick to send me the info I needed and the quotations required to make a decision. Very easy and straightforward site. Very clean and user-friendly. Really well done to you and your team. We will definitely be using your service again! A big thank you :)
I was in a pinch to get awesome merch for my team and Monday merch provided! I had the pleasure of working with Angelina, who was professional, kind, understanding and solution oriented. I got exactly what I needed and on time. I wanted out of the box merch and Angelina was able to bring the vision to life and deliver all around the world. Highly recommended!
Many thanks Monday Merch for the high quality stuff you provide. The entire Datacation Team is equipped with a fully-fledged sports outfit so that the entire High Tech Campus knows that, in addition to implementing data science solutions, we can also handle old iron. Fast contact & does what it promises!
We ordered a few items for an event but we had a chalenge, to make sure that we receive everything on time. The Monday Merch team did an amazing job and now we have all the products delivered before the event. In addition, the quality of the items is really great and the colors match our branding. Big thank you for your flexibility and kindness. We will definitly think about you when we will purchase bigger order in the future !
Working with Monday Merch, especially Florian & Gianni, has been wonderful! They listened and actioned every design idea I had and went out of their way to help find items that were not on their website (at the time). I even wanted a specific color they didn't have in stock & they were able to attain it without any problem. We now have wonderful Merch packs for our current & future employees as well as small packs we can send out at a moments notice for our contractors all over Europe! Everything was clear, detail-oriented and fast. I highly recommend them for all businesses looking for customizable merch packs! Thanks again!
