Customer Review

See what CocoCoast Company says about Monday Merch

Here's what Kasha Shillington from

CocoCoast Company

had to say about working with Monday Merch and their experience throughout the project.

Kasha Shillington

Nov 24, 2023

CocoCoast Company logo
Potrait of Kasha Shillington

Kasha Shillington

Director - Europe at

CocoCoast Company

Merch Pack For CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future

From:

CocoCoast Company

To:

Monday Merch

CocoCoast Company logo
Potrait of Kasha Shillington

Kasha Shillington

Director - Europe at

CocoCoast Company

Merch Pack For CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future

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Outstanding service and lightning-fast turnaround! Working with Monday Merch was an absolute pleasure. Their team was efficient, responsive, and incredibly accommodating even with our more specific and custom requests. Communication was clear and consistent throughout the entire process, and every detail was handled with care. We were especially impressed by their quick turnaround time and how smoothly everything came together from start to finish. The quality of the products and the level of service exceeded our expectations. Highly recommend Monday Merch for anyone looking for a reliable, professional, and customer-focused partner!

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Monday Merch is amazing. They have high quality products and the most important thing for me, their support team is amazing. Claire has been such a great contact person, very reliable, quick and friendly. We regularly order swag from them!

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I love the speakers and the stickers I ordered. The quality of the products exceeded my expectations. I'm very happy with the service and huge variety of products.

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I love the speakers and the stickers I ordered. The quality of the products exceeded my expectations. I'm very happy with the service and huge variety of products.

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