See what CocoCoast Company says about Monday Merch
Here's what Kasha Shillington from
CocoCoast Company
had to say about working with Monday Merch and their experience throughout the project.
Kasha Shillington
Nov 24, 2023
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Kasha Shillington
Director - Europe at
CocoCoast Company
Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future
From:
CocoCoast Company
To:
Monday Merch
Kasha Shillington
Director - Europe at
CocoCoast Company
Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future
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Super friendly and fast service + communication. The products made everyone within our team really happy <3
Anja Hütter
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Super friendly and fast service + communication. The products made everyone within our team really happy <3
Anja Hütter
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Thanks to the team of Monday Merch we were able to last-minute arrange full merch for our team, right on time for the team picture. Great quality and service! Love, Team SOUS
Thomas Scholte
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Thanks to the team of Monday Merch we were able to last-minute arrange full merch for our team, right on time for the team picture. Great quality and service! Love, Team SOUS
Thomas Scholte
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The communication was smooth and the production & shipping times were made in perfect time. The product itself super high quality. Thanks a lot to the team for supporting in our order.
Myrlene Matheus
Senior Marketing Event Manager
The communication was smooth and the production & shipping times were made in perfect time. The product itself super high quality. Thanks a lot to the team for supporting in our order.
Myrlene Matheus
Senior Marketing Event Manager
I placed my order and the customer support team made sure everything went smoothly from start to finish. They kept me updated, followed up regularly, and even helped with the border clearance process—super helpful! The products are amazing, and the swimming pool shorts are next level.
Viateur Munyaneza
Process Engineer
I placed my order and the customer support team made sure everything went smoothly from start to finish. They kept me updated, followed up regularly, and even helped with the border clearance process—super helpful! The products are amazing, and the swimming pool shorts are next level.
Viateur Munyaneza
Process Engineer
Moday Merch offers a wide range of products, and overall, I really liked what they have. This was my first time placing an order for our company, and the quality met my expectations. In fact, the items looked even better in person than they did in the photos we were shown. Claire Le Doan was extremely patient and helpful throughout the process — assisting with the design and helping us find products that fit our company’s budget. Lusine Papanyan kept us informed at every step to ensure the order arrived safely and just the way we wanted. Overall, we’d like to sincerely thank the entire team for their collaboration and effort.
Aycan Belge
Human Resources Generalist
Moday Merch offers a wide range of products, and overall, I really liked what they have. This was my first time placing an order for our company, and the quality met my expectations. In fact, the items looked even better in person than they did in the photos we were shown. Claire Le Doan was extremely patient and helpful throughout the process — assisting with the design and helping us find products that fit our company’s budget. Lusine Papanyan kept us informed at every step to ensure the order arrived safely and just the way we wanted. Overall, we’d like to sincerely thank the entire team for their collaboration and effort.
Aycan Belge
Human Resources Generalist
There is literally no reason for you to use another merch provider. Seamless ordering experience, great range and some of the most attentive customer support I've ever received.
Stefan Manojlovic
Head of Marketing
There is literally no reason for you to use another merch provider. Seamless ordering experience, great range and some of the most attentive customer support I've ever received.
Stefan Manojlovic
Head of Marketing
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