Customer Review

See what CocoCoast Company says about Monday Merch

Here's what Kasha Shillington from

CocoCoast Company

had to say about working with Monday Merch and their experience throughout the project.

Kasha Shillington

Nov 24, 2023

CocoCoast Company logo
Potrait of Kasha Shillington

Kasha Shillington

Director - Europe at

CocoCoast Company

Merch Pack For CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! Weโ€™ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch โ€“ I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future

From:

CocoCoast Company

To:

Monday Merch

CocoCoast Company logo
Potrait of Kasha Shillington

Kasha Shillington

Director - Europe at

CocoCoast Company

Merch Pack For CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! Weโ€™ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch โ€“ I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future

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Working with monday merch has been anโ€ฆ Working with monday merch has been an excellent experience from start to finish. The production process was impressively quick, and every question we had was answered promptly and thoroughly. We always felt well-informed and up to date throughout the entire collaboration. Highly recommended!

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Working with monday merch has been anโ€ฆ Working with monday merch has been an excellent experience from start to finish. The production process was impressively quick, and every question we had was answered promptly and thoroughly. We always felt well-informed and up to date throughout the entire collaboration. Highly recommended!

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The customer service was great and helped us at all times.

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The customer service was great and helped us at all times.

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Excellent customer service Excellent customer service! Very happy with their service and products. Highly recommendated.

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Excellent customer service Excellent customer service! Very happy with their service and products. Highly recommendated.

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Great products and service Great products and service. Fast delivery. It was our 3d time ordering with Monday Merch

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Great products and service Great products and service. Fast delivery. It was our 3d time ordering with Monday Merch

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Senior Administrative Officer

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