See what CocoCoast Company says about Monday Merch
Here's what Kasha Shillington from
CocoCoast Company
had to say about working with Monday Merch and their experience throughout the project.
Kasha Shillington
Nov 24, 2023

Kasha Shillington
Director - Europe at
CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future
From:
CocoCoast Company
To:
Monday Merch

Kasha Shillington
Director - Europe at
CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future
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VP Global Delivery

Great experience using MondayMerch. Easy logistics, good customer support and great materials.

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Great experience using MondayMerch. Easy logistics, good customer support and great materials.

Nadja Kovacev
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Friendly, helpful & speedy. Thank you to Paulina & Elizabeta!

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Friendly, helpful & speedy. Thank you to Paulina & Elizabeta!

Yasmin Cook
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We've been working with Monday Merch for a couple of years and are still very happy with our partnership. The merchandise is of high quality, and the service is friendly and professional.

Karol Romero
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We've been working with Monday Merch for a couple of years and are still very happy with our partnership. The merchandise is of high quality, and the service is friendly and professional.

Karol Romero
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Amazing experience from start to finish. Smooth communication, great execution, and beautiful merch. Our clients loved it.

Clara Touris
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Amazing experience from start to finish. Smooth communication, great execution, and beautiful merch. Our clients loved it.

Clara Touris
Marketing and Communication Specialist
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