Monday Merch Review by Apparel Impact Institute

Monday's team made different iterations according to our requests and everything arrived perfectly - everyone at the office loved the new merch

We ordered a significant merch collection, which we needed turned around in less than a month for a big event. The sales experience upfront was helpful and clear, allowing us to understand what was possible; the design team was fast and capable of working off of pixely mockups; the production team managed to get it done, shipped and delivered in time for the event. I would definitely use them again and recommend.

We order 1500 stickers and the quality is amazing. Great communication between us and Monday Merch team.

Love the team behind Monday Merch! Everyone is professional and supportive. The quality of their products is also excellent. Highly recommended for various uses.

Great service from design to delivery, highly recommend!

Very happy!

Excellent customer service at this one-stop-shop. So great to have one supplier for all merch, with competitive prices on top.

Good service and products

It was delivered super fast and the products looked amazing!

Their support was great, they were informing me all the time of updates, and went the extra mile to ensure we could meet our (very tight) deadline.

We’re very satisfied with Monday Merch overall. Service is fast and reliable, communication with our contacts is smooth and easy, and the product quality is consistently good. Prices are fair too. Definitely recommend!

Quick and clear communication. Underpromised and overdelivered with the date the order was shipped which is always nice!

great service, very friendly, fast, reliable. super commuincation, status always clear

Ordered shirts and bidons, at first there seemed to be some problems with the ordered quantity but with great support of mondaymerch the whole order was delivered as planned on time:)

Great service and support!

I loved the fast turn around and working with the designers to bring my vision to life. We were on a bit of time pressure to get the caps designed, produced and delivered to Munich within 2 weeks, and they were able to make all this possible with days to spare.

Thank you to Jade and the team for turning around a short notice order for our client's event. The merch was good quality and arrived on time. We appreciate your approach to this order. Highly recommend.

The fact that it was impossible to have a print proof approval for a company like that was unexpected. However, the order was delivered as expected ! Thanks

We had a late notice request but they managed to accept it and deliver everything on time. Communication with their team members was super fast and very friendly

Very happy with the flexibility and service at Monday Merch. Great follow-up, helpful after-sales support, and always friendly communication. Thanks!

We had a very tight deadline for the Merchandise and booking process was quick - professional and with the best results and quality.

Great service, fast delivery, good quality!

Excellent product and excellent customer service who helped me track down the parcel even though it had been lost by ourselves

Alessia was an amazing help putting the order in & Kristine has been brilliant at following up & making sure everything was up to standard.

Everything great!

Great customer service, some issue with delivery but they were very open in communication

Overall positive experience

Great products, very good availability of their customer support manager.

10 out of 10 experience! They helped us making the right decision for our company backpacks and have been so kind trough out the whole process.

Creative, fast, and extremely friendly service – highly recommended!

Good customer support and fast replies.

great service!!

It was a short request and a hard deadline. Everything works out perfect, very fast and smart. Quality and support was awesome!

The coordination was totally uncomplicated and nice. We are super happy with the products and their quality.

The team helped me in super short notice and the results were fantastic. Products look amazing, and I really appreciated the visual previews, super helpful to confirm everything. Big thanks for the lovely communication throughout

The whole team from Quote to production was very helpful. Did their best to meet our deadline and was very open to any changes. We are very happy with the result. Thank you Sarah and Lena.

We recently kicked off our first project with MondayMerch to create welcome boxes for new hires. I’ve worked with the team before at my previous company and, once again, the experience was excellent. From the start, we had great service, a dedicated account manager, strong product options, and smooth communication throughout. The boxes have now arrived, and we’re very happy with the quality. We’re looking forward to handing them out soon—and to seeing the reactions on our new colleagues' faces! We're excited about future opportunities to work together again.

Great quality products, premium customer service, and very quick lead times.

Very good quality articles received on time - we, and our employees, are happy with them.

We had a small launch at our business in which we needed a very fast turnaround for branded merch. After going to multiple suppliers, Monday Merch were the only supplier that could accommodate the short turn around with quality products! We were so happy with the items received and the advisors checked in every step of the way. I highly recommend using them.

Everyone was incredibly nice, open-minded, and the support was outstanding! Highly recommended — especially Lili and her team

Great service! Quick to respond, good product, fast delivery!

Great support fast replies nice approach to and suitable products good quality short deliver time excellent customer support

Eye on detail and high quality materials. Fast & helpful customer support.

The website gave a good overview of products. Once I requested the offer, I got frequent and fast communication. Delivery was also fast. Invoicing was also done smoothly and correctly. I would have liked to been informed about the transport charges sooner though. I did not consider the amount when initially looking at the budget for my order. Maybe there could be more information on that when requesting the offer.

Perfect follow up, and quality of the products is great

good support, nice products

Great service, we will order there again and look forward to further cooperation!

Despite the minor obstacles we had, Monday Merch team acted professionally and managed to finalize the orders on time! I am extremely grateful to each team member who got involved and contributed to the successful completion of the orders! We will for sure continue our partnership with Monday Merch for the upcoming projects!

The branded boxes I ordered arrived on time and exactly as described. The team was very friendly and helpful. Highly recommend.

Great service and communication.

We had problems with delivery, but despite that Monday Merch team solved everything quickly and to the best of their abilities. Also, everyone in our team loves the product and the quality.

I am extremely satisfied with the service! The delivery was quick, and I received regular updates throughout the process. Highly recommend this shop for their excellent customer service and fast shipping!

Great service and quality!

I had an absolutely fantastic experience with Monday Merch! Their service for printing and delivering gadgets was flawless from start to finish. The customer support team deserves a special mention for being so responsive and helpful throughout the process. They made everything smooth and hassle-free. Delivery was impressively fast, and everything arrived perfectly on time and in great condition.

Attentive customer service and fast delivery

Excellent service. The team was very attentive, with great communication and quick response times. They delivered a high-quality product, and the entire experience was smooth and professional. Highly recommended!

The team were super attentive right from when I requested a quote up until our products were delivered. I spoke with multiple people throughout the process and had a very positive experience with each individual. I felt very well looked after throughout and I couldn't recommend them enough! We even had an issue with the sizing of one our products and they responded and resolved this straight away which we really appreciated- I will definitely be using them again.

Huge thanks to Merch Monday for their… Huge thanks to Merch Monday for their honest and super helpful support! They handled everything so professionally, making sure customer satisfaction comes first.

Great service and Collaboration, Thanks to Fleur!

Excellent service!

Everything worked out wonderfully! Great merch & great service.

The team really helped us getting the most of the order we placed. We have been very demanding by asking for support with the design, changing our mind about colours and all that... but they never gave up on us. And the end product: perfect! Well done monday merch. This is how you do it!

Great experience with Monday Merch. The team was responsive, professional, and attentive, making the collaboration smooth and efficient.

Thank you for the professional and fast service. We really like beanies. Kind regards from South Tyrol 😉

Great quality products, attention to details and friendly service!

I had a vey pleasant experience with Monday Merch, although I created my request on a very busy time period, they got back to me with the design super fast and made the required amendments quickly. Their solution oriented and customer experience focused approach is very recommended!

Great service, well priced and highly efficient communication

Great and fast service. I have ordered merch items and individual Christmas packages for the employees several times for the company. Everything went well and we are very satisfied.

Great service from the first designs throughout the whole production up until the final delivery of the products! Special thanks to Lili!

Communication was smooth and easy and everyone was extremely helpful. We are very happy with all the products we order with Monday Merch.

Very reactive team and speedy delivery… Very reactive team and speedy delivery even before the required deadline + great product. 10/10!

Great service from the whole team. Exciting design suggestions, super fast processing and smooth delivery. Always my pleasure! Particularly worthwhile for very large order quantities

Great and quick support. Loved the result.

A great shop for custom trade show items and employee gifts! We have had bottles and bags made for our employees and the quality and design have exceeded all expectations. I was particularly impressed by the great advice: creative, committed and with a real eye for detail.

Great service, responsive and supportive team, quick delivery.

The customer service absolutely amazing, the whole team works as a whole which is refreshing! We had a very quick request - the team provided express shipping and extremely quick updates, felt like everything was done in one call:) Not to mention that all the goodies are amazing quality!

Great service, super fast delivery, nice customer support.

Quick respons, excellent products, nice prices and always willing to take that extra step.

Great service, we were super happy with the boxes and so were our conference speakers who received these wonderful boxes as a thank you for their stage performance

Good service and fast delivery!

The experience was seamless from start to finish. The communication with Monday Merch was fast and effective, and the team provided great support for our campaign. Highly recommend it for any corporate gifting or swag needs!

I had a fantastic experience with Monday Merch! Lili was incredibly supportive and attentive throughout the whole process. Her communication was prompt, professional and friendly, making everything smooth and stress-free. The service was excellent and I couldn't be happier with the result. I highly recommend Monday Merch for their excellent customer service and quality!

Great service and quality of the bags! Fast delivery!

Meilleur site internet pour achat de vins. Énorme choix, des prix très intéressants, livraison rapide. Je suis leur client presque 10 ans déjà et je n'ai jamais eu la moindre raison à me plaindre.

High quality products and great service

Great customer service and high quality products. We had to set a very tight deadline for production and delivery, which Monday Merch was able to meet without any problems. The 1-to-1 support really makes the difference. It was extremely helpful to have a direct contact person for all questions. We would be happy to order again! :)

Very satisfied with their service. Very efficient, responsive and helpful.

4 months ago Great supplier, great quality SWAGs, and lots of variety. Reliable and very attentive. I would highly recommend.

Lucas was super helpful in assisting us to find the right items for our team and getting payment sorted, and Anja was amazing at keeping us posted thorughout the processing and delivery aspects. She also pushed to have them delivered as soon as possible which was appreciated! Will definitely use Monday Merch again.

Great products and helpful staff!

Great high quality products sent very quickly! Would recommend!

It’s our second order with Monday Merch and we love the quality of the products and amazing service, package arrived faster than we expected! I want to specially thank Yael for being super helpful and professional :)

Great and timely service!

Very dillingent in their responses. Thanks to Lucas & Anja

It was a pleasure to collaborate with Monday merch. Wonderful customer service and very pleased with the products we ordered. Highly recommend.

Super competent and fast service that can make almost anything possible while remaining friendly and relaxed and the selection of products is top notch. Clearly 5 stars

Order socks and caps for the company which turned out great! Good quality of the material and our embroidered logo. Fast shipping too!

Fast, great quality, great service. Gladly again.

Great service by Yasu and so far the easiest merch shopping experience.

We ordered merch from Monday (shoppers and mugs) for our team building event in Poland. We had really strict deadline. Everything was done on time and delivered to Poland. The merch was of high quility! So we highly recommend this company and we will contunue working with Monday in the future. Thank you.

I’ve only worked with Monday Merch twice so far, but both experiences have been great. From start to finish, their pre- and post-sales coordination has been flawless—ensuring our orders met expectations and were delivered seamlessly to our clients and prospects. Plus, the feedback from recipients has been fantastic—everyone loves the quality of the products.

Great customer support from start to finish. Paulina and her team have been great throughout the ordering process. The items were delivered on time, and both items ordered were good quality. Will most definitely use Monday Merch again in the future. Thank you!

Amazing customer service from start to finish, and the actual items we received were excellent quality and exactly what we wanted. 10/10 would order from them again!

Connor, Anja and the Monday Merch team provided great customer service throughout. High-quality products were designed & produced quickly, ensuring we could give away nice gifts at our event. Would recommend!

Excellent service, high quality product and design and speedy delivery!

On time, good quality Elena was very helpful :)

We had a last-minute request, and Yael with the team went above and beyond to ensure our order was delivered on time. Their exceptional support and quick response made all the difference. We're very grateful for that

Team that showed perseverance and patience in the development phase. They found solutions to my every request. The staff supports you at all stages of purchase - even after you have placed your order, you have a contact person regarding the dispatch of your goods. As for the products, we are very happy because everything arrived as planned in addition to the quality of the products being very good. Monday Merch is the perfect solution if you want to give your customers or even your own team some quality gadgets.

I orders Branded back packs for the company I work for. The quality is super and everybody loves them . They were delivered ahead of schedule and will definitely order from Monday Merch again.

I orders Branded back packs for the company I work for. The quality is super and everybody loves them . They were delivered ahead of schedule and will definitely order from Monday Merch again.

Great service! Although we encountered some delivery issues with the post office, the team was very helpful. Our employees are really pleased with the merchandise.

Monday Merch is responsible and professional when it comes to providing merchandise support. I particularly liked that all the products in their website look high quality and the sample merch pack I ordered did not disappoint. I like that I do not have to get involved in material selection and can count on their quality. Lily was particularly enjoyable to work with, she is professional, patient and very understanding of the timelines constraints.

Great quality merch! The service was really good, they made sure we received everything on time eventhough the order was a bit late. The contact with Lucas was great, will definitely work with them again!

Thanks to Mondy Merch I was able to realize a very special order. A customer found out 3 weeks before an event that he needed merchandise. Thanks to the great support and fast processing, everything went smoothly and the products even arrived ahead of schedule. I am delighted with the professionalism and quality and would highly recommend them.

Custom made solution for our company. Monday Merch respond fast to questions and are able to think with your design in mind. Great solution!

The consistent, kind customer service helped make this a smooth process. We were changing our minds many times over several months, and they never wavered in helping us! And once the order was placed, it was sent to us promptly, safely and efficiently. The products themselves were high quality and expertly designed. This helps us uphold our brand.

Excellent merchandising and service! Highly recommended

We've ordered branding pack for our team and we're more than satisfied! Visualisation, amazing order support, express delivery and quality of stuff - amazing! We will for sure order again! Thank you again! Pingen

We received exactly what we wanted, and the design was outstanding. The response time was quick, and we are very satisfied. Connor was extremely helpful throughout the process. Highly recommended!

Great quality and service!

Really nice experience with this service so far. I got a very proactive and helpful dedicated Account manager who's very professional. They have a large catalog with all the things you might need for new hires, the office, and even events. One of my favorite features is the worldwide shipping, as it makes it very straightforward to distribute to all different sites from my employer. Keep it up! 🚀

Amazing service! Delivered on time, great quality and very helpful team.

Monday has great service, representatives are very responsive and helpful with everything you need. Everything arrived on time and we were happy with the products.

Great customer support and products. Everyone in our company loved their Merch and the quality of it is amazing.

Easy to work with, quick response times, high quality branded tote bags received. Thanks so much :)

Creating our own merch with the company logo was a breeze. From start to finish, we received personalized guidance, from product creation to delivery updates. This level of personal attention is truly underrated in these times of automation. We are very pleased with the final product and the excellent service provided by Monday Merch.

Considering the massive time difference, we were able to accomplish the task! Lucas at Monday Merch was very helpful and patient with me. Looking forward to our product.

Amazing customer service form Connor and Anja at Monday Merch! They answered all of our questions and made the delivery process to a large event a breeze!! Can not recommend highly enough.

It was so easy, the designs were great and it was seamless!

Excellent service