Customer Review

See what Jenz App says about Monday Merch

Here's what Ivana Divić from

Jenz App

had to say about working with Monday Merch and their experience throughout the project.

Ivana Divić

15 Jan 2024

Jenz App logo
Potrait of Ivana Divić

Ivana Divić

Head Of Customer Experience at

Jenz App

Merch Pack For Jenz App

The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!

From:

Jenz App

To:

Monday Merch

Jenz App logo
Potrait of Ivana Divić

Ivana Divić

Head Of Customer Experience at

Jenz App

Merch Pack For Jenz App

The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!

More Reviews

The service was excellent. We received the merchandise earlier than expected, and the product quality is very good. Throughout the entire process, we were kept updated and received great support.

Kusheeka Useree

Kusheeka Useree

Plenisfer Investments

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Branded goodies - great first collaboration! Collaborating with Monday Merch has been a true pleasure. Their clear communication, proactivity, hands-on feedback, and flexibility throughout the entire process made this a great first collaboration that certainly won't be the last one! Our deadline always remained a priority to them, while patiently maintaining a keen eye during the designing phase, right up to finalization. A huge thank you to the full team, we couldn't be happier with the end result!

Lise Rymenants

Lise Rymenants

Corporate Communications Officer

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The service and help was great! Due to being assigned a specific person that helps you from beginning to end, communication is easy and fast! Looking forward to ordering more products with you!

Christianne Poels

Christianne Poels

Human Resources Assistant

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Goethe Institute Merch Packs

Great service. Lena went above and beyond to find a suitable mug for us and I could tell that the production team took great care to make sure the product was of good quality.

Naina Maier

Naina Maier

Project Coordinator Educational Services

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James Hambro & Partners merch packs

Excellent service from start to finish, we were on a very tight deadline for a corporate event and the entire team did a fantastic job of getting the order delivered in time for our event.

Suki Soomal

Marketing & Design Lead

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Vereniging EYES International
Vereniging EYES International logo

Thanks Lusine & Leanah. Lusine, Leanah, and I'm sure the whole team are very dedicated and managed the whole process in a very human way - a difficult thing to find in these AI days. Thank you so much for your effort in making this happen so quickly and with so much attention.

Ana Roloff

General Manager

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