See what CocoCoast Company says about Monday Merch
Here's what Kasha Shillington from
CocoCoast Company
had to say about working with Monday Merch and their experience throughout the project.
Kasha Shillington
24 Nov 2023

Kasha Shillington
Director - Europe at
CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future
From:
CocoCoast Company
To:
Monday Merch

Kasha Shillington
Director - Europe at
CocoCoast Company

Thank you Monday Merch - we had an amazing experience with your company (which is unfortunately too rare nowadays!). We urgently needed 1000 branded items of high quality on a budget and after asking for a quote one evening, I was surprised to receive a personal call the very next morning from Marlene - Merch Consultant. We wanted to look at a number of options and we were amazed at how friendly, simple and fast Marlene was in responding to everything. Everything was truly seamless and high quality... and actually arrived AHEAD of our deadline! We’ll definitely use Monday Merch again. Marlene made our experience so easy - answering all of our questions with prompt and forward-thinking responses. Monday Merch clearly delivers on their customer promise responding very quickly to enquiries with a dedicated manager. In general, we change vendors or seek different solutions because the buying process is made so difficult, lacks functionality or you are wasting time explaining your situation to yet another manager on a phone. Monday Merch has clearly understood the concept of 'customer service' and created a company that delivers. So huge kudos to Monday Merch – I could not recommend you (and Marlene :)) more highly. CocoCoast and other brands we support will definitely be ordering again in the near future
Read reviews from many other industries!
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More Reviews

Our Experience with Monday Merch was Great! We are extremely satisfied with our experience at Monday Merch. What we especially appreciate is that the products are sustainable and of very high quality. From start to finish, we felt fully supported, and the entire process was quick and efficient. A particular highlight for us is the customer dashboard – it’s user-friendly, provides a clear overview at a glance, and makes managing everything effortless. The products themselves are excellent, and we highly recommend Monday Merch to anyone looking for sustainable, premium merchandise solutions.

Aurelia Niebler
Marketing Manager

Our Experience with Monday Merch was Great! We are extremely satisfied with our experience at Monday Merch. What we especially appreciate is that the products are sustainable and of very high quality. From start to finish, we felt fully supported, and the entire process was quick and efficient. A particular highlight for us is the customer dashboard – it’s user-friendly, provides a clear overview at a glance, and makes managing everything effortless. The products themselves are excellent, and we highly recommend Monday Merch to anyone looking for sustainable, premium merchandise solutions.

Aurelia Niebler
Marketing Manager

Amazing customer service and timely! Amazing customer service and order arrived on time!

Fabian Riedlsperger
Co-Founder & CTO

Amazing customer service and timely! Amazing customer service and order arrived on time!

Fabian Riedlsperger
Co-Founder & CTO

Very responsive!

Angela Catlett
Group Chief Human Resources Officer

Very responsive!

Angela Catlett
Group Chief Human Resources Officer

Great customer service and follow up

Shelly Babbar
Global Workplace Manager

Great customer service and follow up

Shelly Babbar
Global Workplace Manager

High-quality cards and excellent service I had a great experience ordering cards from this company. The quality of the print and materials exceeded my expectations—crisp, professional, and durable. The team was attentive and helpful throughout the process, making sure every detail was right. Delivery was quick, and the final product came out exactly as I envisioned. Highly recommend to anyone looking for reliable, high-quality printing services.

Miguel Ribeiro
Co-Founder & Senior Product Designer

High-quality cards and excellent service I had a great experience ordering cards from this company. The quality of the print and materials exceeded my expectations—crisp, professional, and durable. The team was attentive and helpful throughout the process, making sure every detail was right. Delivery was quick, and the final product came out exactly as I envisioned. Highly recommend to anyone looking for reliable, high-quality printing services.

Miguel Ribeiro
Co-Founder & Senior Product Designer

Super friendly and fast service + communication. The products made everyone within our team really happy <3

Anja Hütter
Creative Director

Super friendly and fast service + communication. The products made everyone within our team really happy <3

Anja Hütter
Creative Director
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