See what Jenz App says about Monday Merch

Here's whatIvana Divić from Jenz App had to say about working with Monday Merch and their experience throughout the project.

The entire purchasing process was amazing and well-structured. First, I selected the product I wanted to order and had a few open questions. I scheduled a call with the Merch Consultant, Natalia Gonzalez-Ortiz. The 15-minute call was quick, during which I received all the answers and she described the entire purchase process. She was incredibly responsive, easy to talk to, and more than helpful. She replied to all 30 of my messages as soon as possible, providing precise solutions. She even messaged me after the payment because I was short on time and needed to receive my merchandise promptly. She kept me updated at every step of the way, and I am so impressed with the amazing support she provided. Thank you!

From

Google

Ivana Divić

Head Of Customer Experience at Jenz App

Head Of Customer Experience

15 Jan 2024

General

Other

Merch Packs

Merch for Events

Team Merch

Tech & Software

More reviews

Good customer service and communication. The products received are great and the customer service excellent - very good communication. I had to mark down as i had a very difficult experience actually placing the order, the website could be better. All products arrived promptly in the Uk with a short turn around time so very happy.